One Door, One Stop ā€” Frequently Asked Questions

When is the center open?
The center is open on the second Friday of each month from 10 am until 2 pm.

Do I need an appointment?
No. You can walk in to receive services.

Where can I park?
You can park on the west side of the RDAP offices and use the north entrance of the building.

Can I bring my children with me?
Yes. We have a play area for the children that is supervised by an adult volunteer.

Can I bring a friend for support?
Yes. However, when you speak to one of the staff, your friend may be asked to wait in the reception area.

Can I get a protection order while at the One Door, One Stop Center?
Yes. Staff can assist you with filing a petition for a protection order.

Can I return for additional services?
Yes. We encourage you to take advantage of all appropriate services.

What if the available staff canā€™t help me with my particular problem?
Our skilled community partners will help to ensure that you receive all the resources and referrals that you may need.