One Door, One Stop — Frequently Asked Questions

When is the center open?
The center is open on the second Friday of each month from 10 am until 2 pm.

Do I need an appointment?
No. You can walk in to receive services.

Where can I park?
You can park on the west side of the RDAP offices and use the north entrance of the building.

Can I bring my children with me?
Yes. We have a play area for the children that is supervised by an adult volunteer.

Can I bring a friend for support?
Yes. However, when you speak to one of the staff, your friend may be asked to wait in the reception area.

Can I get a protection order while at the One Door, One Stop Center?
Yes. Staff can assist you with filing a petition for a protection order.

Can I return for additional services?
Yes. We encourage you to take advantage of all appropriate services.

What if the available staff can’t help me with my particular problem?
Our skilled community partners will help to ensure that you receive all the resources and referrals that you may need.